FAQ

Here To Help

Here is a list of questions that our customers ask. If you don’t see answers to your questions, please feel free to contact us.

That depends on the garment. See the table below for average turnaround times from initial consultation to finished product:

  • Made-to-measure suits, tuxedos, sport coats, and trousers: 6-8 weeks
  • Full custom suits, tuxedos, sport coats, & slacks: 12-14 weeks for initial orders, 6 weeks for repeat orders
  • Custom shirts: 6 weeks
  • Custom ties & silk goods: 2-3 weeks
  • Custom Denim: 5-6 weeks
  • Made-To-Measure Sportswear: 6-8 weeks
  • Custom belts: 2-3 weeks

*Please reach out to us to discuss specific timelines not seen above.

*Rush processes are available for an additional fee and pending vendor approval. Please contact us to inquire as to our availability to accommodate your timeline.

The nature of custom clothing is such that each garment is unique and different. With this in mind, pricing varies from individual garment to individual garment.

Average prices are listed below, but pricing can be, and often is, lower or higher than the range listed.

  • Suits: $2,000-$4200+, dependent on fabric and construction
  • Tuxedos: $2200-$4500+, dependent on fabric and construction
  • Custom shirts: $300-$465 per shirt
  • Custom ties & silk goods: $250-$345 depending on silk. Additional charges may be occurred for extra long lengths
  • Custom Denim: $575 per pair
  • Made-To-Measure Sportswear: $165-$365
  • Custom belts: $175-$550. Depending the material, sales tax may be applicable.
  • Ready-to-wear accessories: $40-$1000 (not inclusive of PA sales tax where applicable)

We accept all major credit cards, checks, and cash. We require a minimum 50% deposit for custom orders, with the final balance payable upon first garment try-on.

We highly suggest that you make an appointment with us prior to coming in so that we may provide you with the personalized attention necessary for a proper consultation. While we accommodate walk-ins any time we’re able and are more than happy to make same-day appointments when time slots are open, we cannot guarantee our availability without an appointment.

First-time consultations for suits and sport coats generally take two and a half hours. This typically gives us enough time to consult, educate, design, and measure. The timing may be more or less depending on how long we take to select fabrics and/or design garments.

First-time appointments for other garments typically last about an hour.

Appointment times for repeat clients who do not require measuring will vary based on the size and complexity of the order.  These could even be done remotely, although we always enjoy, and encourage, the in-person experience with our clients.

No. Once we have a custom pattern in your file (or measurements and alterations on file for made-to-measure clients), we can skip measurements and focus solely on garment selection and design.

If you’ve gained or lost weight or had any other bodily change, please let us know and we’ll be happy to double-check measurements.

If you’re a repeat client, we’re happy to work with you via email, phone, and video-chat to place new custom orders. In fact, we’re proud to boast a roster of “long-distance relationships” with clients who started with us when they lived locally and stayed with us long after they moved away.

Ground shipping is always complimentary on custom orders.

We do not yet offer e-commerce through our website, but are working towards that. We are happy to take remote orders via email or phone and ship to anywhere convenient for you.
Indeed we will. Please contact us to discuss your needs and schedule.

We’re happy to share that we have wonderful relationships with the top mills in the world, allowing us to provide our clients with a wide range of fabrics, ranging in quality from “excellent” to “the best of the best.”

Our 30,000+ strong fabric selection includes cloth from:

  • Dormeuil
  • Scabal
  • Ariston
  • Holland & Sherry
  • Gladson Textiles
  • Bernstein & Banley’s
  • Marzoni
  • United Silks & Woolens
  • Loro Piana
  • Ermenegildo Zegna

Our shirtings include fabrics from the world’s best mills, including Mileta, Canclini, Thomas Mason, and more.

Team

Meet our team of passionate experts who will guide you through your customized experience.

Contact

Contact us for more information or to schedule your complimentary consultation.