This Privacy Policy explains how Henry A. Davidsen Master Tailors & Image Consultants (“Henry A. Davidsen,” “we,” “us,” or “our”) collects, uses, and shares personal information when you visit henrydavidsen.com, contact us, book a consultation, become a client or member, or otherwise interact with us online, by phone, by text, or in our showroom at 1701 Spruce Street, Philadelphia, PA.
By using our website or services, you agree to the practices described in this policy. If you do not agree, please do not use our website or services.
Information We Collect
Information you give us
- Contact details: name, email address, phone number, mailing address, company name, and job title
- Inquiry and booking details: information you submit through our website forms, call scheduling links, and gift or wishlist forms, including details you share about a partner or family member
- Fit and style information: body measurements, fit preferences, style preferences, event dates, and photographs taken during fittings or image consulting sessions
- Order and membership information: garments ordered, membership tier, payment history, and account balances
- Payment information: processed by our third-party payment providers; we do not store full card numbers on our systems
- Communications: emails, text messages, and phone calls with our team, including recordings of calls (see Phone Calls and Text Messages)
Information collected automatically
When you visit our website, we and our partners automatically collect certain information, including:
- IP address, browser type, device type, and operating system
- Pages viewed, links clicked, time on site, and the website that referred you
- Approximate location based on IP address
- Information collected through cookies, pixels, and similar technologies (see Cookies, Analytics, and Advertising)
Information from third parties
We may receive information about you from advertising platforms, social media networks, referral partners, and clients who refer you or submit your information to us (for example, through a gift wishlist).
How We Use Your Information
We use personal information to:
- Respond to inquiries and schedule consultations, fittings, and appointments
- Design, produce, alter, and deliver your garments
- Process payments, manage memberships, and maintain account balances
- Send service messages such as appointment reminders and order updates
- Send marketing emails and newsletters, which you can unsubscribe from at any time
- Show you relevant advertising on other websites and social media platforms
- Measure the performance of our website, advertising, and marketing
- Train our team and maintain the quality of our service, including through call recordings
- Prevent fraud, protect our business, and comply with legal obligations
Cookies, Analytics, and Advertising
We use cookies, pixels, and similar technologies to operate our website, understand how visitors use it, and deliver advertising. These tools include:
|
Tool |
Purpose |
|---|---|
|
HubSpot |
Website analytics, forms, email marketing, and customer relationship management |
|
Google Analytics |
Website traffic and usage analytics |
|
Google Ads |
Advertising and conversion measurement on Google and partner sites |
|
Meta Pixel |
Advertising and conversion measurement on Facebook and Instagram |
|
LinkedIn Insight Tag |
Advertising and conversion measurement on LinkedIn |
These providers may collect information about your activity on our website and across other websites over time. This allows them to show you our ads on other sites and platforms (often called “retargeting”) and to tell us how our ads perform.
Your choices
- Cookie settings: use the cookie banner on our website to accept or decline non-essential cookies
- Browser settings: most browsers let you block or delete cookies
- Google: manage ad personalization at myadcenter.google.com and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on
- Meta: manage ad preferences in your Facebook or Instagram account settings
- LinkedIn: manage advertising preferences in your LinkedIn account settings
- Industry opt-outs: Digital Advertising Alliance and Network Advertising Initiative
Our website does not currently respond to browser “Do Not Track” signals.
Phone Calls and Text Messages
Call recording
Calls to and from our business phone numbers may be recorded and monitored for quality assurance, training, and record-keeping. You will be notified at the start of a call when it is being recorded. Our call tracking provider also collects call details such as your phone number, the time and length of the call, and the ad or web page that led to the call. If you do not want your call recorded, please let us know at the start of the call or contact us by email instead.
Text messages
If you provide your mobile number and agree to receive text messages, we may send you service messages such as appointment confirmations, reminders, and order updates. We do not send marketing text messages.
- Message frequency varies
- Message and data rates may apply
- Reply STOP to opt out at any time
- Reply HELP for help
We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their marketing purposes.
How We Share Your Information
We do not sell your personal information. We share it only as needed to run our business:
- Garment makers and suppliers: cloth mills and clothing manufacturers receive your measurements and order specifications to produce your garments
- Service providers: companies that host our website, manage our customer records and email, process payments, provide call tracking, schedule appointments, and support our accounting and operations
- Advertising and analytics partners: the providers listed in Cookies, Analytics, and Advertising, as described in that section
- Shipping carriers: when we ship garments to you
- Legal and safety: when required by law, to respond to legal process, or to protect our rights, property, or safety, or that of others
- Business transfers: in connection with a merger, sale, or transfer of all or part of our business
- With your consent: for any other purpose you approve
Your Choices and Requests
- Marketing emails: click “unsubscribe” in any marketing email; we will still send service messages about your orders and appointments
- Text messages: reply STOP to any text
- Access, correction, and deletion: contact us to request a copy of the personal information we hold about you, to correct it, or to delete it; we may need to verify your identity and may keep certain information where required for legal, accounting, or order records
Data Retention
We keep personal information for as long as you are a client or member, and afterward for as long as needed to provide future service (such as keeping your measurements and pattern on file), meet legal and accounting requirements, and resolve disputes.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
Third-Party Websites
Our website may link to other websites, such as social media and payment pages. We are not responsible for the privacy practices of those sites.
Changes to This Policy
We may update this policy from time to time. We will post the updated version on this page and change the effective date at the top.
Contact Us
Henry A. Davidsen Master Tailors & Image Consultants, 1701 Spruce Street, Philadelphia, PA Email: info@henrydavidsen.com. Phone: 215-310-0219
